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Terms of Service

Last updated: June 2026

Welcome to Mystack. These Terms govern your use of the Mystack app and services (“Mystack”, “we”, “us”). By creating an account you agree to these Terms.

1. What Mystack is

Mystack is a money-organisation layer for Nigerian businesses and groups. We help you automatically split incoming payments across “buckets”, each with its own bank account number, and move money to your chosen bank. Mystack is not a bank and does not hold your money. Your funds are held in accounts provided by our licensed banking partner (Flutterwave Technology Solutions Ltd, licensed by the Central Bank of Nigeria) and the underlying banks.

2. Eligibility

You must be at least 18 years old, resident in Nigeria, and provide a valid Bank Verification Number (BVN) and accurate information. Business accounts must be operated by an authorised person.

3. Identity verification (KYC)

To comply with CBN and anti-money-laundering rules, we verify your identity using your BVN and other details before opening accounts. We may limit, suspend, or close accounts where verification fails or fraud is suspected.

4. Your accounts and money

Each bucket is a real account at a licensed bank. Money paid into a bucket is split and held according to your settings until you withdraw it or it auto-settles to a bank account you choose. You are responsible for your bucket configuration (for example, setting aside tax).

5. Fees

We may charge a small fee on withdrawals and a margin on inflows. Current fees are shown in the app before you confirm a transaction. We’ll give notice before changing fees.

6. Group (contribution) pots

You may invite others to contribute to a bucket via a public link. You are responsible for how you use contributions you receive. Mystack is not party to any agreement between you and your contributors.

7. Acceptable use

You must not use Mystack for fraud, money laundering, terrorism financing, or any unlawful activity. We monitor transactions and may report suspicious activity to the authorities and freeze funds where required by law.

8. Availability & liability

We work hard to keep Mystack reliable but cannot guarantee uninterrupted service. To the extent permitted by law, Mystack is not liable for indirect losses, or for delays/failures caused by our banking or identity partners. Nothing limits liability that cannot be excluded by law.

9. Closing your account

You can stop using Mystack at any time after withdrawing your funds. We may suspend or close accounts for breach of these Terms or legal/regulatory reasons.

10. Governing law

These Terms are governed by the laws of the Federal Republic of Nigeria, including CBN regulations and the Nigeria Data Protection Act / NDPR.

11. Contact

Questions? Reach us on WhatsApp at +234 915 307 2571.